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RACKSPACE HOSTING VS NEXCESS MAGENTO

Your business is more than space on a server rack

Rackspace® hosting doesn’t compare to the speed, security, and scalability of Nexcess Magento cloud

Shows an online Magento store selling speakers and headphones for $350, a chart shows a daily revenue amount of $10,452

How Rackspace hosting hurts your revenue potential

Servers only
Costly add-ons
No Magento support
Multi-year contracts
Manual migrations

Does Rackspace hosting give you your money’s worth?

Compare Nexcess Magento cloud vs Rackspace hosting
Key features

Nexcess

TrustPilot 4.6

Support fees
Speedy Magento cloud
Autoscaling
Dedicated Magento support
Free malware monitoring and quarantine
M1 compatibility
Extensive Magento knowledge base
Flexible contract terms
Custom pricing
Custom server tuning
23+ years of Magento expertise
Done-for-you setup and configuration
Load balancers included
Bare metal solutions
Clustered solutions
Fast hardware replacement

Rackspace hosting

TrustPilot 1.6

Support fees
Speedy Magento cloud
Autoscaling
Dedicated Magento support
Free malware monitoring and quarantine
M1 compatibility
Extensive Magento knowledge base
Flexible contract terms
Custom pricing
Custom server tuning
23+ years of Magento expertise
Done-for-you setup and configuration
Load balancers included
Bare metal solutions
Clustered solutions
Fast hardware replacement
An online store with rolling suitcase products, various styles and colors, a woman walking to her flight in an airport

Don’t let Rackspace leave you behind

Rackspace provides server space, but after that … you’re on your own. There’s no follow-up, no helpful guidance. It’s up to you to get your money’s worth.
If you don’t have the budget for an IT team, you’ll be spending hours managing basic maintenance, optimizations, and security.
Not at Nexcess. We’re an extension of your team, delivering valuable IT, DevOps, and SecOps services that save you time and money. Compliance and optimization are built-in.
Shop Magento plans
Ecommerce store that sells rock climbing equipment, a $50 helmet, a $25 carabiner, a woman climbs a steep slate rock

Essential features at a steep price

Rackspace hardware has adequate capacity, but premium security, scalability, and support aren’t included. You’ll pay out of pocket for services your store needs to thrive.
Nexcess hosting includes everything you need to deliver success at a better value than Rackspace hosting. Free premium support, proactive server monitoring, autoscaling, and cloud acceleration.
That means you can drive more sales on high-traffic days, custom-tune performance, and solve Magento problems faster — without breaking your budget.

More revenue potential, more speed, more support

After a seamless migration, Nexcess was able to supercharge a Magento agency’s billable hours and time to market
Graph of conversion rate and speed before and after Nexcess Magento cloud, 250% conversion boost, 350% speed boost
Read the case study

How Rackspace users feel about their service

Worst Customer Support - Do not use

After a month of trying to sort issues regards DNS and having in writing and in tickets assurances that no changes to the DNS would be made on my account they deleted all the zone files anyway. Every client of mines website went down including email (which they Rackspace themselves host). You cannot contact your account manager even the Tech guys couldn't help and they cannot contact their own managers. Customer service is non-existent. They charge premium prices and supply discount service.

- Nigel Brewer

Unethical organization trading off past success

Having been a loyal customer for many years, we have seen their offering degrading to the point where they are probably one of the most unethical organisations i have dealt with.Their pricing is no longer competitive, their contracts are extremely unfair towards the customer and their customer service is non existent. My advice, avoid at all costs. There are plenty of competitors which are better and cheaper

- Drew Griffiths

Horrible experience closing an account

Horrible experience closing an account, see what they say when you request a cancellation and be aware of their bad practice:"I'm sad to hear you are leaving Rackspace especially after years of our business partnership. I must inform you now that Rackspace does require a 90 day written notice for cancellation as stated in the Global Service Agreement (GSA)"

- Martin Carrion
Woman podcaster smiles into a studio microphone, ecommerce products of $450 and $800 microphones, button says Buy Now

Rackspace hosting doesn’t speak Magento

If you’re hoping for guidance or input on a Magento-related issue, Rackspace is not the right host for you. They terminated their Magento team in 2017.
Unlike Rackspace, Magento was built on Nexcess servers. We are the only provider with Magento expertise since its inception — and we offer more application support than any other host.
You can access the industry’s most knowledgeable Magento experts 24/7/365. From code to security, we help you get to the bottom of any problem and come out on top.
An online cart screen with weights and clothes, a graph shows 30% revenue plus 20% fees, a woman exercises sternly

Rigid pricing standards

Rackspace requires you to sign up for years of service ahead of time. There are no month-to-month options and no money-back guarantees.
They even make it difficult to cancel your service. Customers must notify Rackspace hosting within 90 days to cancel their services without penalty.
At Nexcess, we don’t force you into multi-year contracts. Our Magento infrastructure and cloud services are billed annually or monthly. We steer clear of hidden fees by building everything you need into the platform. And you can cancel anytime.
A Nexcess support agent in a headset smiles as he types on a laptop, the screen shows a migration process for websites

Free migrations, done for you

Migrating to Rackspace hosting? You’ll have to do it yourself. Manually.
Save time and money with a truly free migration. Nexcess migrates companies like yours every day with speed and accuracy. Every aspect of your migration, including PCI compliance, is managed by trained, in-house experts.
No matter the scale or complexity of your requirements, Nexcess migrates your Magento store seamlessly.

Nexcess vs Rackspace hosting FAQ

Rackspace is a managed hosting provider based in San Antonio, Texas. Like Nexcess, they provide both managed cloud and server solutions with global capabilities.

With fully managed hosting from Nexcess, better is built in

Call 866-639-2377
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