Nexcess Knowledge Base

Learn how to view website statistics with SiteWorx for hosting, including web log data for unique visitors, number of visits, number of pages visited, hits by data element, and bandwidth use totals.

Learn about the malware remediation service from Nexcess. Let us get your site back up and running fast. Our experts will keep your site running malware-free.

The “not a valid JSON response” WordPress error may result from incorrect website address settings, SSL setup issues, redirect conflicts, or broken Permalinks. Let's review the necessary fixes.

Scripts running on your website hosted with Nexcess may require more resources, so you may want to edit PHP files or adjust PHP settings in other ways — or enlist our team to change the php.ini file.

Nexcess has been on the front line of WooCommerce fraud prevention for years. Learn what common security threats to look out for and how to protect your WooCommerce website from fraudulent activity.

Managing plugin, theme, and WordPress core updates are an essential part of a WordPress site administration — knowing how to rollback plugin updates is vital in this context.

Performing Redis cache and full page cache management from the WordPress Command Line Interface (WP-CLI) is a very efficient way to work fast for experienced WordPress site admins.