Nexcess Knowledge Base

Learn how to view website statistics with SiteWorx for hosting, including web log data for unique visitors, number of visits, number of pages visited, hits by data element, and bandwidth use totals.

Learn about the malware remediation service from Nexcess. Let us get your site back up and running fast. Our experts will keep your site running malware-free.

The “not a valid JSON response” WordPress error may result from incorrect website address settings, SSL setup issues, redirect conflicts, or broken Permalinks. Let's review the necessary fixes.

Scripts running on your website hosted with Nexcess may require more resources, so you may want to edit PHP files or adjust PHP settings in other ways — or enlist our team to change the php.ini file.

Managing plugin, theme, and WordPress core updates are an essential part of a WordPress site administration — knowing how to rollback plugin updates is vital in this context.

This article will discuss the "critical error on this website" message and how to resolve the error condition generating it. As well, a number of other valuable WordPress fixes are provided.

Performing Redis cache and full page cache management from the WordPress Command Line Interface (WP-CLI) is a very efficient way to work fast for experienced WordPress site admins.

Thankfully, you can resolve critical errors using the WP_DEBUG WordPress constant during the WP Debug and WP Troubleshooting phases of your web development lifecycle.

In this article, we will learn what the Query Monitor plugin is and how it can help us debug WordPress to improve website performance.

The Cloudinary + WordPress integration plugin can significantly enhance the overall media management and delivery optimization strategy for your website together with its CDN features.